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The Future of Thai high-speed train

Thailand Creative and Design Center,Ministry of Transportation

The high speed train was one of the 2.2 trillion baht projects that the Thai government planned to invest in to improve the country’s infrastructure. In this project, the Ministry of Transportation asked the Thailand Creative and Design Centre (TCDC) to develop a vision for service delivery to guide policy makers, architects and contractors.








The future of the Thai high speed train project is a collaboration project between TCDC and Livework to develop a transportation service system by focusing on user-centered service and the customer experience for the Thai high speed train project. In order to implement the vision, TCDC facilitated workshops with stakeholders to help them understand and take ownership of the project.









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