TRANFORMING BUSINESSES
WITH INSIGHT AND INNOVATION
Profile
PAT MCGARR
Result-driven User Researcher and Customer Experience Designer with +7 years of experience in conducting research (qualitative and quantitative), translating insight into strategy and collaborating with stakeholders to develop customer centric product
My experience has been acquired through working for multiple organisations such as Google, Vodafone, Guardian, Ford, British Telecom, United Nations, telecommunication conglomerate, tech start-up, to name a few.
I am a Keynote Speaker, Lecturer and Workshop Facilitator for Design Thinking, Service Design and Business Innovation for Start-up Incubators and Universities.
Expertise
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User Research
Discovering in-depth insights of user needs, behaviours and motivations
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Business Intelligence
Defining business trends and successes by using data-driven techniques.
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Data Analysis
Providing insightful findings to create positive changes for organisations
Service Design/CX Design
Developing meaningful journeys and experiences that matter to customers
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Workshop facilitation
Leading Design thinking workshops in multiple industries
Strategy Development
Creating cutting edge strategy to increase business growth
Portfolio Highlight
If you're interested in any particular research or topic, feel free to let me know. I'd be happy to show you some of my unpublished projects
